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Frequently Asked Questions

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  • Is freegojeans.com the official online store for Freego Jeans?

  • What products and services are available at Freego Jeans?

  • Do I have to create an account to purchase at freegojeans.com?

  • What to do if I encounter problems in creating or signing in to my Freego Jeans account?

  • How do I change my account details in my Freego Jeans account?

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  • If we have further questions about your product, who should we ask?

  • Are the products in Freego stores different from the ones online?

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  • How do I cancel my order?

  • Can I return the products I ordered at Freego Jeans?

  • What payment methods are available?

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  • How do I use my discount / promo code?

  • Can I use more than one discount code?

  • What should I do if my payment was declined?

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